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Terms & Conditions

All prices are exclusive of statutory VAT. Invoices are payable after the due date – usually with delivery – without deduction.

Conclusion of contract

The offer for the conclusion of a contract is made by the customer as soon as he has clicked the so-called “Buy button” or the button clearly labeled in accordance with Section 312j Paragraph 3 BGB. A contract between the customer and Cleverscent GmbH is only concluded when the transaction number / order number is assigned and sent by Cleverscent GmbH to the customer. Deviating from this, with the payment method prepayment, the contract is concluded with successful debiting of the customer’s payment account with the full payment amount.

No guarantee is given for the correctness of the data contained in the Neuromarketing Days online presence.


Cancellations must be made formally and in writing or via email ( If you cancel your participation by August 31, 2021, no cancellation fee will be charged. From September 1st, 2021 a cancellation fee of half the order volume (including VAT) will be charged, from October 01th, 2021 the full participation fee will be charged. It goes without saying that it is possible to represent the registered participant free of charge. No further claims can be asserted.

Subject to change

We reserve the right to make changes such as the absence of speakers or changes in the program. Cleverscent GmbH reserves the right to relocate and / or cancel the event, if this is objectively justified. If a postponement is not reasonable for the participant, he is entitled to cancel his booking immediately free of charge. If the Neuromarketing Days have to be canceled for important reasons, the booked and confirmed participants have no claims for damages or reimbursement for expenses already made for travel bookings or the like. In this case, participation fees already paid will be reimbursed in full.

Exclusion of liability

Liability and claims for damages that do not relate to injury to life, body or health are excluded unless there is intent or gross negligence on our part.

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you, or a third party named by you who is not the carrier, has taken possession of the goods.

To exercise your right of withdrawal, you must inform us,

Cleverscent GmbH, Alsterkrugchaussee 346, 22297 Hamburg, E-Mail:,

by means of a clear declaration (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract.

To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

Consequences of withdrawal

If you withdraw from this contract, we will return all payments that we have received from you, including the delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to your handling of the goods that is not necessary to check the condition, properties and functionality of the goods.

Image and film material

The participant declares his consent that Cleverscent GmbH are fundamentally entitled to produce photo and film material at the event and thus the possible depiction of himself in order to publish this as reference material.

We expressly point out that images and sound material in the form of photos and video recordings are created during our events. The recordings are intended to document both the event itself and the participation of individuals.

By participating, the event participant declares their consent to image and sound recordings as well as to the use and publication of such recordings for the purpose of public reporting on the event and on our website, including on social media.

We assume that the people participating in the event or otherwise involved, through their behaviour of participation or involvement, consent to the creation and publication of the recordings for communicative purposes, including on social media. The consent includes the consent to download the recordings from our website. The consent applies in particular if the persons involved are willing to do so, e.g. by “posing” or “looking into the camera”.

In the case of recordings in which the focus is on individual persons, the participants have the right and the option at any time to point out to the photographer or videographer that they do not want to be recorded. If this is not possible or if it is not observed, we will subsequently prevent publication by us after a corresponding message (by e-mail or post).


The participant declares his consent that Cleverscent GmbH may inform him about the event at any time by phone, email or letter and also has the permission to use and pass on the contact details for the purpose of advertising. The participant can object to this in writing at any time. If all communication channels are contradicted, participation in the event may not be possible and Cleverscent GmbH is not obliged to guarantee participation in the event.

Information material and data collection

The participant data is collected by Cleverscent GmbH for the purpose of executing the contract. The data collection and data processing is necessary for the execution of the contract. The participant declares his or her consent that the information and contact details provided by Cleverscent GmbH will be used to send information material about the event (by post and by email). The data will not be shared with third parties. You have the right to object to the use of your data for direct marketing purposes at any time.


Cleverscent GmbH
Alsterkrugchaussee 346
22297 Hamburg

The place of performance and jurisdiction is Hamburg. German law applies exclusively.